Signing out won’t actually refresh your balance. Please note that performing a restart is not the same as signing out. If you had already made the payment and still experiencing the problem for no known reasons, simply close the Skype application and restart again. Then, simply follow the instructions to complete the payment. If it’s your first time purchasing a Skype product, enter your billing details and select Pay now. Here, you can select the desired payment method or enter a new one.

If you’ve paid for Skype products earlier and saved your payment method, you’ll be automatically directed to your stored payment methods. Here, do not forget to select your billing country and payment method from the drop-down lists, before proceeding further. Select the amount you’d like to buy, then select Continue. If you’ve bought Skype Credit before, select Add Skype Credit under your profile picture. If you find your balance is negative, purchase Skype Credit.įor this, go here, sign in to your account and select Buy Credit as shown in the screenshot below. Click Skype, navigate to ‘Sign Out’ and sign in again with your Skype Name and password. You may need to sign out of Skype for the balance to refresh. Next, check that your Skype Credit balance is positive. You can see the order number and the status (e.g.

Sign in to your account and click Show purchase history. Cannot make a Call after purchasing Skype Creditįirst, ensure that your order has been Delivered. If Skype subscription is not working or Skype credit not showing up in the app or if you are not able to make a call even after Skype Credit purchase, here are few steps that you can try as a workaround to beat the problem. Normally, it takes few seconds or minutes for Skype Credit to appear in your balance after making a purchase, but occasionally it can take longer. Skype users can sometimes experience unusual problems like, even after purchasing Skype Credit and making payment via debit or credit card, they cannot make any calls.

How to check skype credit